Shared Services

The use of shared services within the Federal government is growing rapidly, bringing increased quality, greater customer satisfaction, and in many cases, cost savings.  Rapid change can sometimes result in existing Federal employees being negatively impacted by the transition to a shared service.  It is critical that the Federal government address this need, and this COI plans to develop a leadership guide and highlight best practices for training and tools that could be used during these transitions. 

ACT-IAC's Financial Management, Information Sharing, and Shared Services Community of Interest has several projects focused on shared services and has held three highy-attended Shared Services Summits.  As the new administration continues to support shared services, ACT-IAC will adjust our activities to provide feedback and insight from our members.

Projects

ACT-IAC Papers

Additional Resources

Shared Service Workforce Transition Project

Shared Services Transition Leadership Guide, Training and Tools for Federal Employees

 

Project Approved on

Stephanie Mango
Charles Santangelo
Project/Activity Status
Archived
Expected/Actual Project Completion

Shared Services project

The ACT-IAC Small Business Alliance is looking to perform a study around the roles that small businesses can play to support the federal government’s ongoing and recently jumpstarted effort to implement Shared Services for mission support functions (e.g., finance, human resources and acquisitions) across the federal government.  The intended result from this study is to deliver a white paper and presentation to the new Unified Shared Services Management (USSM) office.

Project/Activity Status
Planning
Interests