Communities of Interest (COI)
The Communities of Interest (COIs) are the heart of the ACT-IAC collaborative forum, where government and industry are working together to develop best practices, new solutions, and innovative strategies to improve government through the application of technology. The COIs address specific areas and provide an opportunity for government and industry to work together to improve government. COIs enable awareness of community events, activities, news, and other information sharing. They also host programming that interests their members and establish projects and events that enable close collaboration.
The COIs provide a government-driven, objective, vendor-neutral ethical forum where government and industry communicate and collaborate. Participation in the COIs is open to all ACT-IAC current members.
For additional information, please contact Nancy Delanoche, Director for Communities of Interest
Current ACT-IAC COIs include:
The Acquisition COI is focused on increasing engagement and facilitating the sharing of best practices between the government and industry to improve the federal acquisition process.
The Customer Experience COI strives to change the culture in government and industry to understand what is needed to be customer-centric. This includes all aspects of supporting the citizen journey, from understanding customer expectations through training and educating leaders to understand the importance of being customer-centric. This COI focuses on culture, training & professional development, innovation, agency support, and tools & practices to break down barriers to improving the overall customer experience.
The Cybersecurity COI is focused on being a primary contributor for ACT-IAC membership to solve their key challenges of information security and privacy. The COI goal is to provide thought leadership to effectively enable them to address their mission security and privacy needs in the midst of mission needs, applicable governmental policy, regulations and laws, and the ever-changing IT security and privacy threats. COI members focus on blending information security, sharing, and privacy policies from acquisition through execution.
The Emerging Technology COI collaborates with federal CXOs and other government executives responsible for identifying, assessing, and deploying emerging technology and maturing it to become a major component of the IT & business strategy, as well as industry, government, academia, and the greater community to provide products, services, processes, and business models enabling innovative approaches to solving government issues and challenges.
The Evolving the Workforce COI brings industry and government executives together to exchange information, support professional development, improve communications and understanding, solve issues and build partnership and trust, enhancing the government's ability to serve the nation's citizenry. The COI discusses best practices in the human capital management arena, with topics including workforce development, the inter-generational workforce, analytics & talent management, and emerging learning/training models, and employee engagement. Current projects and activities within the Evolving the Workforce COI include:
The IT Management and Modernization Community of Interest advises and equips government with best practices and lessons learned focused on strengthening IT management and implementation and accelerating legacy IT modernization. This COI covers all aspects of IT management and modernization, to include strategy and policy making, governance, Capital Planning Investment Control (CPIC), Federal Information Technology Acquisition Reform Act (FITARA) implementation, program and project management, and operations management.
The Networks & Telecommunications COI provides clear, impartial feedback, and recommendations on networks and telecommunication issues identified in collaboration with the government project sponsors and advisors. The COI addresses the following topics: Network Services 2020, EIS, wireless strategies, mobility, acquisition strategies, and the future of teleworking.
The new Shared Services COI will bring industry and Federal expertise to support the government’s holistic efforts to increase the efficiency and effectiveness of services, thereby increasing the value provided to citizens. Projects and activities within the Shared Services COI are TBD.