| Attachment | Size |
|---|---|
| Digital Transformation Lessons Learned.pdf | 1.17 MB |
Abstract
ACT-IAC White Paper "Digital Transformation Industry and Agency: Best Practices and Lessons Learned"
Developed by the IT Management and Modernization Community of Interest
Published: January 1, 2022
This case study discusses the topic of Digital Transformation based on a series of interviews with representatives from industry, nonprofits, and federal, state, local, foreign governments.
The IT Management and Modernization (ITMM) Community of Interest (COI) team distilled interview results into a set of best practices to provide agencies with a playbook for initiating and driving IT Transformation, detailing their lessons learned and best practices as they implement Digital Transformation efforts. The COI collected real-world examples on a topic often discussed in abstract terms.
Represented government agencies and organizations in this report made choices of vendors and solutions based on their program-specific selection criteria. The ITMM COI respects the independence of these choices and does not itself advocate any one vendor or solution over another.