Acquisition is growing in importance for creating efficiencies and cost savings. It is also one of the key levers in creating great service delivery experiences across government.
With so much change in the acquisition space, including the Revolutionary FAR Overhaul, consolidation of procurement work into GSA, and shifts in spending, it is important not to lose sight of how purchasing and vendor engagements can support trustworthy, easy, and efficient service delivery.
There is a lot to unpack:
- How can acquisition reform advance implementation of the Government Service Delivery Act, modular buying, and others?
- How will program and project managers reap the value from these changes?
- How do we measure the success of these reform efforts?
- How is the acquisition workforce being supported and trained to adopt these changes?
Scott Simpson has been in the thick of the GSA acquisition changes.
Join the Customer Experience COI meeting and come hear how Scott and his colleagues are ensuring that key principles of innovation, great service delivery, and efficiency get written into the new FAR, and give the government’s contracting professionals more creative options for establishing great government/vendor partnerships.
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