The mission of the Networks & Telecommunications COI is to provide clarity, impartial feedback and points for consideration on networks and telecommunication issues identified in collaboration with our government advisors, provide insight that serves the collective interests of the government and industry, and ensure that viewpoints represented include all aspects of the collective interests that are discussed. Topics we address include Network Services 2020, passive optical networks (PONs) / gigabit-capable passive optical networks (GPONs), wireless strategies, cellular reinforcement systems (digital antenna systems), customer contact centers, broadband services, the role of cable companies, unified communications, acquisition strategies, and the future of teleworking. Current projects and activities within the Networks & Telecommunications COI include: