ACT-IAC Reports
Workforce Optimization: Enhancing Government Efficiency, Innovation, and Effectively Meeting Statutory Requirements
ACT-IAC Customer Experience Community of Interest
Date Published: July 10, 2025
Digital Health Technologies in Federal Health Research: Applications in Clinical and Analytic Research
Health Community of Interest
Date Published: June 30, 2025
This report explores how digital health technologies—including wearable devices, mobile health apps, implants, in-home monitoring tools, and environmental data collectors—can improve data collection and research outcomes in federal health studies, with a focus on the National Institutes of Health's All of Us Research Program.
Accelerating Network Modernization: Lessons from TDM to Next-Gen Connectivity
Networks and Telecommunications Community of Interest
Date Published: April 17, 2025
Authoritative Data Best Practices
Developed by the Health Community of Interest
Date Published: February 18, 2025
This paper describes the current state of the use and management of authoritative data, with the objectives of highlighting best practices for defining, sharing, and governing data based on experiences at the Department of Veterans Affairs (VA) and other government agencies, academia, and industry.
It includes a description of the approach for the research, findings, and the current and future states for authoritative data.
Identification and Use of Restricted and Sanctioned Entity Lists: Enhanced Vendor Vetting to Improve Acquisition Decisions
Developed by the Acquisition Community of Interest, C-SCRM Acquisition Working Group
Date Published: December 2, 2024
Operational Use of Non-Terrestrial Network Technology
Networks and Telecommunications Community of Interest
Date Published: October 21, 2024
Federal Information Technology Spend Standardization (Maturity Level 1): Agency Recommendations
IT Management and Modernization Community of Interest
Date Published: October 18, 2024
FHIR for Federal Health Research Studies: Policy, Data, and Technical Questions About Using Fast Healthcare Interoperability Resources (FHIR®) for Federal Health Research Studies
Health Community of Interest
Date Published: May 10, 2024
Post-Solicitation Best Practices
Developed by the Acquisition Community of Interest
Date Published: April 19, 2024
ATO as Code: Enabling Cybersecurity Modernization Through Risk Management Framework Compliance Automation
Developed by the Cybersecurity Community of Interest
Date Published: March 26, 2024
Software Bill of Materials (SBOM) FAQ & Myth Buster: SBOM Guidance for the Acquisition Community
Developed by the Acquisition Community of Interest, C-SCRM Acquisition Working Group
Date Published: November 7, 2023
The Acquisition Community of Interest (COI)’s Cyber Supply Chain Risk Management (C-SCRM) Acquisition Working Group developed this guide in partnership with the C-SCRM Acquisition Community of Practice (ACOP).
Pre-Solicitation Best Practices
Developed by the Acquisition Community of Interest
Date Published: August 1, 2023
Date Updated: August 25, 2023
DevSecOps: Challenges and Solutions
Developed by the Emerging Technology Community of Interest, DevOps Working Group
Published: July 28, 2023
Fundamentals of Quantum Computing: Frequently Asked Questions and Myth Busting
Developed by the Emerging Technology Community of Interest
Published: June 9, 2023
Emerging Technology Challenge: Advancing Open Innovation Through Public and Private Collaboration
Developed by the Emerging Technology Community of Interest
Published: April 10, 2023
ACT-IAC White Paper: AI Understanding in US Federal Government
Developed by the Emerging Technology Community of Interest
Published February 15, 2023
Congress, with the support of the Government Accountability Office (GAO), created the FITARA Scorecard to gauge agency progress towards deployment of a modern, digital infrastructure implementing the requirements of the seminal Federal IT Acquisition Reform Act (FITARA) by tracking agency progress towards improved IT management and modernization. The FITARA Scorecard has been the subject of numerous Congressional hearings seeking to hold agencies to account in their journey towards IT modernization of their unclassified systems environment.
ACT-IAC White Paper: AI Accountability in the US Federal Government – A Primer
Developed by the Emerging Technology Community of Interest
Published January 4, 2023
Updated March 24, 2023
ACT-IAC White Paper: Supplier Cybersecurity Compliance Playbook
Developed by the Cybersecurity Community of Interest
Published December 1, 2022
ACT-IAC White Paper: CMMC 2.0: Best Practices and Recommendations for a Cybersecurity Maturity Model Certification (CMMC) 2.0
Developed by the Cybersecurity Community of Interest
Published September 21, 2022
Introduction
FITARA has had a significant positive impact on agencies. While the FITARA legislation is valuable, the consistent oversight from Congress has made a real difference, especially the use of the FITARA Scorecard to spotlight the efforts, or lack thereof, of agencies to advance IT management in those areas in which the Scorecard measures progress.
ACT-IAC White Paper: Safety, Privacy, Security, in an Artificial Intelligence-Empowered World
Developed by the Emerging Technology Community of Interest, Artificial Intelligence Working Group
Published August 9, 2022
ACT-IAC White Paper: Improving Emerging Technology Federal Acquisition Outcomes - Reducing Lag Times Within the Federal Acquisition and Procurement Lifecycles to Provide Emerging Mission Capabilities and Solutions with Emerging Technologies Using a Shared National Use Case and Solutions Library to Drive U.S. Competitiveness With Nation State Actors
Developed by the Emerging Technology Community of Interest
Published February 22, 2022
ACT-IAC White Paper: Policy Considerations for the Use of Synthetic Healthcare Data
Developed by the Health Community of Interest
Published January 7, 2022
ACT-IAC Issue Paper: "Looking Ahead: How the Executive Order Will Change Federal CX Leadership"
Developed by the Customer Experience Community of Interest
Released: January 3, 2022
ACT-IAC White Paper "Digital Transformation Industry and Agency: Best Practices and Lessons Learned"
Developed by the IT Management and Modernization Community of Interest
Published: January 1, 2022
This case study discusses the topic of Digital Transformation based on a series of interviews with representatives from industry, nonprofits, and federal, state, local, foreign governments.
ACT-IAC White Paper Zero Trust Report: Lessons Learned from Vendor and Partner Research
Developed by the Cybersecurity Community of Interest
Released: May 5, 2021
ACT-IAC White Paper "Technology Business Management Agency Best Practices and Lessons Learned"
Developed by the IT Management and Modernization Community of Interest
Published: April 27, 2021
ACT-IAC White Paper: Emerging Technologies and Acquisition: How Blockchain, RPA, Data Analytics, and AI are Enabling Federal Procurement Transformation
Developed by the Emerging Technology Community of Interest and the Acquisition Community of Interest
Released: April 26, 2021
RPA in Federal Agencies: How Federal Agencies Achieve More Through Robotic Process Automation
Developed by the Intelligent Automation Working Group (ACT-IAC Emerging Technology Community of Interest) and Management Concepts
Released: March 15, 2021
How would you respond to an invitation to give a presentation about robotic process automation (RPA)? If you dread the thought of it, you have plenty of company. It has only been a few years since the National Aeronautics and Space Administration (NASA) issued the first federal contract for RPA development.
Process Automation Product Survey: Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and Process Discovery/Mining
Expanding Automation Opportunities in the Federal Government
Developed by the Intelligent Automation Working Group, ACT-IAC Emerging Technology Community of Interest
Released: March 15, 2021
IT Modernization: Lessons Learned and Best Practices (Case Studies from Representative Government Agencies)
Developed by: IT Management and Modernization Community of Interest
Released: February 24, 2021
This white paper discusses representative case studies from Federal government agencies and organizations, detailing their mission objectives and lessons learned as they modernized business processes and applications.
Artificial Intelligent Federal Workforce Certification
Developed by: Artificial Intelligence Working Group, ACT-IAC Emerging Technology Community of Interest
Released: December 9, 2020
DEVELOPING A FRAMEWORK FOR SUCCESSFUL MODERNIZATION PROJECTS: A Blueprint for Government and Industry
Developed by the ACT-IAC Health Community of Interest
Date Published: December 2, 2020
This paper was written by members of the ACT-IAC Health Community of Interest. It provides a roadmap to improve the success rate of federal projects by prescribing a systematic approach to the evaluation, selection, and prioritization of projects to minimize risks during implementation.
Produced by the Institute for Innovation
This paper expands on ACT-IAC’s Agenda 2021 capstone document, “Delivering Outcomes, Building Trust” released in July 2020. It focuses on:
Produced by the Institute for Innovation
This paper builds on ACT-IAC’s Agenda 2021 capstone document, “Delivering Outcomes, Building Trust”.
Produced by the Institute for Innovation
This paper builds on ACT-IAC’s Agenda 2021 capstone document, “Delivering Outcomes, Building Trust”. Released in July 2020. The paper focuses on:
Ethical Application of Artificial Intelligence Framework
Developed by: Artificial Intelligence Working Group, ACT-IAC Emerging Technology Community of Interest
Released: October 8, 2020
Benchmarking – TBM’s Next Frontier
Developed by the ACT-IAC IT Management and Modernization Community of Interest
Date Released: September 30, 2020, Updated March 1, 2021
Continuous Monitoring: Agency Assessment of NIST Controls and Monitoring
Developed by the ACT-IAC Cybersecurity Community of Interest
Date Released: August 10, 2020
Delivering outcomes is fundamental to citizen trust and confidence in government. This paper builds on those themes in three areas:
Other Transaction Authority: Best Practices for Industry and Government
Developed by the ACT-IAC Acquisition Community of Interest
Date Released: July 10, 2020
Summary description: Government executives identified streamlining federal acquisition processes as essential to achieve the IT Modernization goal in the President’s Management Agenda. In response, ACT-IAC’s Institute for Innovation launched a project with guidance provided by OMB’s Office of Federal Procurement Policy. A team of government and industry volunteers interviewed government acquisition professionals to collect examples of innovative acquisition practices, designed a web platform, and populated it with the information collected.
5G Capabilities: Enabling Services and Innovation in the U.S. Federal Government
Developed by the 5G Working Group, ACT-IAC Networks and Telecommunications Community of Interest
Date Released: June 17, 2020
This whitepaper serves as a foundational tool in the understanding of 5G and use cases within the federal government. It introduces 5G services, concepts, related technologies, and how federal agencies can effectively apply 5G services to advance their missions and enhance citizen services.
Technology Transfer: How a Mission-Focused Shared Service Can Contribute to US Economic Growth
Developed by the ACT-IAC Shared Services Working Group
Released: March 3, 2020
DevOps Primer: Case Studies and Best Practices from Across Government
Developed by the DevOps Working Group, ACT-IAC Emerging Technology Community of Interest
Released: February 19, 2020
Maria Roat has been SBA’s CIO since October 2016. In this short period of time, she has moved the CIO organization from a reactive, firefighting, technical support organization to a proactive innovative services organization responsive to SBA’s programs’ business needs. This case study discusses the key actions taken, results, and lessons learned so that others can benefit from the exceptional leadership and progress made by Ms. Roat.
Artificial Intelligence (AI) Playbook for the U.S. Federal Government
Developed by: Artificial Intelligence Working Group, ACT-IAC Emerging Technology Community of Interest
Released: January 22, 2020
Intelligent Automation Playbook Volume 1: Robotic Process Automation, Version 1
Developed by: Intelligent Automation Working Group, ACT-IAC Emerging Technology Community of Interest
Version 1 Released: October 30, 2019
ACT-IAC White Paper: IT Management Maturity Model Overview: In support of the implementation of the Federal IT Acquisition Reform Act (FITARA) Version 2.0
Developed by the IT Management and Modernization Community of Interest
Date Released: May 20, 2019
View web version of this resource
In May 2018, the Federal CIO Council Services, Strategy, and Infrastructure Committee asked ACT-IAC to evaluate the technical maturity, availability for procurement, and important issues related to potential federal agency adoption of zero trust networking (ZTN) and software defined networking (SDN). Those technologies could radically transform and improve cybersecurity and data protection and sharing. And, the Enterprise Infrastructure Solutions (EIS) contract could provide the means for agencies to acquire those capabilities.
ACT-IAC White Paper: Modernizing Employee Mobility
Human Capital Analytics: Employee Relocation/Workforce Mobility Impact on Talent Management
Developed by: ACT-IAC Evolving the Workforce Community of Interest
Date Released: April 3, 2019
ARTIFICIAL INTELLIGENCE/MACHINE LEARNING PRIMER: Enabling AI/ML Innovation in the US Federal Government
Developed by: Artificial Intelligence Working Group, ACT-IAC Emerging Technology Community of Interest
Date Released: March 12, 2019
This primer serves as a foundational tool in the understanding of artificial intelligence and machine learning (AI/ML) technology and, through the use cases, reveal how they can be applied to benefit the federal government and improve the lives of American citizens.
INTELLIGENT AUTOMATION PRIMER: An overview of the journey to intelligent automation
Developed by: Intelligent Automation Working Group, ACT-IAC Emerging Technology Community of Interest
Date Released: January 31, 2019
Technology Business Management (TBM) CXO Value Conversations
Developed by the IT Management and Modernization Community of Interest
Date Released: October 26, 2018
Talent as a Service: "Reimagining how the federal government sources, recruits, and onboards talent" Part 2/2 (Concept of Operations)
Developed by the Evolving the Workforce Community of Interest
Date Released: October 24, 2018
ACT-IAC White Paper: EIS: High Quality Proposal Timeline
Developed by the ACT-IAC Networks and Telecommunications Community of Interest
Date Released: September 25, 2018
EIS: Alternatives to Full Service Option
Developed by the ACT-IAC Networks and Telecommunications Community of Interest
Date Released: September 25, 2018
Customer Experience Playbook: A Guide to Transform Service Delivery
Developed by the ACT-IAC Customer Experience Community of Interest
Date Released: June 30, 2018
This playbook was prepared by the ACT-IAC Customer Experience Community of Interest to help government leaders improve service to citizens. Topics range from creating a culture of customer satisfaction to creating a customer experience office or program. The framework and recommendations contained in the playbook are applicable to any government service.
Blockchain Playbook for the U.S. Federal Government
Developed by the Blockchain Working Group, ACT-IAC Emerging Technology Community of Interest
Date Released: April 2, 2018
Date Updated: June 5, 2019
Government regularly hosts “Industry Day” events in order to provide information on pending procurements, encourage competition, create a level playing field for all potential offerors, and educate offerors on procurement practices and policies. Industry’s motivations to participate may differ, often focusing on gathering detailed information about upcoming procurements or discovering potential partners and competitors.
Discussion of Role of the Insurance Industry in Federal Cybersecurity (Executive Report)
Developed by the Cybersecurity Community of Interest
Date Released: February 26, 2018
Cloud Migration Case Studies from Representative Government Agencies
Developed by the Cloud Migration Working Group, IT Management and Modernization (ITMM) Community of Interest
Date Released: January 24, 2018