Workforce Optimization

Attachment Size
Workforce Optimization.pdf 1.03 MB

Abstract

Workforce Optimization: Enhancing Government Efficiency, Innovation, and Effectively Meeting Statutory Requirements
ACT-IAC Customer Experience Community of Interest
Date Published: July 10, 2025

Workforce Optimization is the deliberate effort to boost workforce productivity by improving talent acquisition, upskilling the workforce to keep pace with technological advancements, reducing administrative burden and establishing clear performance objectives holding employees accountable in delivering their respective agency’s statutory requirements codified in law.  This resource explains why the Federal government invest in workforce optimization and how it can drive results for this administration’s management priorities.

Document Date
Author (organization)
ACT-IAC Customer Experience Community of Interest
Document type
ACT-IAC Report
Interests
Customer and User Experience
Workforce Management
Interests
Customer and User Experience
Workforce Management