Crystal Philcox is Assistant Commissioner of the Office of Travel, Transportation and Logistics (TTL). In this role, she leads services and acquisition solutions for governmentwide fleets, air travel, hotel and rental cars, freight, employee relocation, and emergency acquisition programs.
GSA Fleet is the mandatory governmentwide source for acquiring all non-tactical vehicles. The Fleet program purchases nearly 50,000 vehicles annually to help agencies meet their missions. GSA’s leased fleet consists of over 227,000 non-tactical vehicles that service more than 80 federal organizations. The ~$7 billion Travel and Transportation program maintains four Best-in-Class (BIC) contract solutions, including the popular City Pair air travel program and FedRooms, a governmentwide lodging contract. Smart buying in these programs creates over $1 billion annually in cost avoidance for the government. The Emergency Management program works closely with FEMA during declared emergencies, leveraging established contracts and agreements for emergency purchasing.
Before moving to the Office of Travel, Transportation and Logistics, Crystal held leadership positions in the Office of Enterprise Strategy Management, the Information Technology Category, and the Technology Transformation Service at GSA. Before GSA, Philcox held various leadership roles at the Internal Revenue Service (IRS), including in the Earned Income Tax Credit program, the Health Coverage Tax Credit program, the Compliance Data Analytics office, Tax Forms and Publications, and IRS's Affordable Care Act program office. She left in FY 2017 after three years as IRS’s Chief of Staff.
Philcox has a BA degree in English Literature from the University of Texas and an MA in English Literature from George Mason University. She has a Master’s Certificate in Project Management from The George Washington University. She lives in Oakton, VA with her husband and has two daughters.