FITARA IT Management Maturity Model - Organization & Workforce

NEW! ACT-IAC Recently Published Updates to this Model. View Version 2 Here.

The objective of FITARA is to improve the management of IT within an agency and hence, improve the ability for that agency to deliver its mission securely and provide appropriate information access to the American public.  To be most effective, IT must align to the functional needs of an agency and the agency’s organization and workforce strategies are tightly integrated to support the agency’s IT portfolio.  In order to maximize the success of each program in meeting their unique business drivers, there needs to be cooperation and communication as organizational and workforce processes are integrated to reflect inclusion of all necessary inputs and to minimize unnecessary duplication.  Further, IT management requires that the appropriate skills and experience be leveraged not only within leadership, but also throughout the workforce, by means of strategic planning and competency modeling.  The workforce goes well beyond IT professionals, but includes acquisition, program management, finance, and others that are instrumental in supporting sound IT management.   Workforce planning to meet mission and business needs, development of competencies needed throughout the workforce, and collaboration and decision making to address workforce developmental needs are key elements of maturity for the organization and workforce function.

Key themes for Organization & Workforce are:

  • Involvement from all appropriate stakeholders, including CIO, CAO, CFO, CHCO (the CXOs) and the mission and business leadership
  • Workforce policies clearly align to workforce planning strategies, processes, and models at a bureau/component and program level
  • Leadership have the necessary skills and experience to drive the cultural change to reach demonstrated maturity level
  • There is an effective, complete workforce planning process to identify workforce skill and competency gaps
  • Agency CIOs have the proper organization placement and authority

Click here to see full Organization & Workforce model

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