Improving Customer Experience and Transforming Service Delivery

Join ACT-IAC for Senior Procurement Executive Round Table Breakfast for an engaging moderated discussion with senior procurement executives designed to focus on buying and selling norms in a reshaped government market.  We plan to unpack the implications of legislative and regulatory reform – past the rhetorical headlines, but diving deep ingo the operating realities that are changing sourcing strategy, supplier behavior, and deal outcomes.  Come ready to pressure-test ideas with peers and leave with practical moves – that will turn shared insights into action. 

Fireside chat with Dr. Emily Boja, Branch Chief, Office of Data Sharing, National Cancer Institute. Session Title: From Data to Discovery: How NCI Is Advancing Cancer Research Through Scalable Data Sharing

The AI Forum will discuss where AI is today and what will be the future of AI. AI has had an explosive growth with both extraordinary opportunities and new strategic challenges. New capabilities emerge almost daily which are improving operational performance, productivity and customer satisfaction. With this great progress there is still considerable risk around AI safety and control, workforce stability and structural changes and disruption. The AI Forum will address all of this topics and issues.

Join us for an engaging webinar by Manjit Singh from Agilious, focused on product discovery and how it helps teams identify real customer needs, validate ideas, and shape better solutions before development begins. This session will explore practical discovery techniques, collaboration strategies, and ways to reduce risk by making informed product decisions early in the process. Ideal for product leaders, agile teams, and anyone involved in building or improving products, this webinar will provide valuable insights to help drive innovation and deliver more customer-centered outcomes.