Vision 2020

Identify and document best practices, experiences and success across government which can be shared with other agencies.  The COI will create agency teams to interview the CIOs, digital services teams, and customer offices to determine how they approach CX within their agency.  These interviews will be used to document the path forward and where the government could use partners and assistance. 

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Project Approved on

Status

Archived

Project Completion

Sep 30, 2017

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