Insight is decision support software used by hearings and appeals-level Disability Program adjudicators to help maximize the quality, speed, and consistency of their decisionmaking. Insight analyzes the free text of disability decisions and other case data to offer adjudicators real-time alerts on potential quality issues and case-specific reference information within a web application. It also offers adjudicators a series of interactive tools to help streamline their work. Adjudicators can leverage these features to speed their work and fix issues before the case moves forward (e.g. to another reviewing employee or to the claimant). Insight’s features are powered by several natural language processing and artificial intelligence packages and techniques.