AI Chatbot
• Successfully developed and deployed HRSA EHBs AI Chatbot using Artificial Solutions Teneo platform for external HRSA EHBs grantees
• Built to allow grantees to communicate with the EHBs Chatbot using regular natural conversational expressions
• Provides knowledge- and action-based responses through a self-service platform with 24/7 availability
• Integrated with existing EHBs application UI and Salesforce for automated ticket creation
• Chatbot has the ability to refine and increase the accuracy of its responses as more and more users invoke/use the Chatbot
Date
Oct 2022
Organization
Life Cycle
Production
Source URL
Organization Type
Government
Vertical Market
Financial Management