Agenda 2021: Presidential Election Project
Delivering Outcomes, Building Trust
Description:
During each Presidential election cycle, ACT-IAC identifies important issues and recommendations to improve government services and operations.
Documents for Download:
capstone document: delivering Outcomes, Building Trust
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Improving Customer Experience and Transforming Service Delivery
Accelerating Agility in Government 
Transforming Infrastructure and Managing Risk 
ACT-IAC Videos
ACT-IAC IT Management and Modernization COI January 2021 Meeting
Closing Fireside Chat from CX Summit: November 19, 2020
Presidential Election Project: ACT-IAC Special Project ELC Presentation: October 29, 2020
Media Coverage
The Role of Career Federal Employees during a Transition: Dave Wennergren, Government Matters, Jan. 12, 2021
Next Steps in the Presidential Transition Process: Dan Chenok and Robert Shea, Government Matters, Nov. 22, 2020
Experts to Biden: Don’t Slow Government Customer Experience Momentum: Robert Shea and Kathy Conrad, NextGov, Nov. 20, 2020
Government Performance Can Improve Trust: Dan Chenok, IBM Center for the Business of Government blog 10/29/2020
FedHeads podcast: Robert Shea, Dan Chenok, and Dave McClure 10/26/2020
Experts Hope Next Administration Will Take Advantage of Data-driven Innovations: Dave Wennergren and Jim Cook, Federal News Network, 10/22/2020
Implementing a Cyber Risk Management Framework: Richard Spires, Government Matters, 10/6/2020
ACT-IAC CEO Discusses Leadership Challenges During the Presidential Election: Dave Wennergren, Federal News Network, 10/2/2020
Strengthening Trust in Government by Delivering Outcomes: Kathy Conrad and Dave McClure blog, 9/21/2020
Delivering Outcomes, Building Trust: Dave Wennergren, Federal Computer Week, 9/10/2020
ACT-IAC: Tech’s Role in the Presidential Transition: Dave Wennergren and Alan Balutis, Government CIO, 8/31/2020
Tips for the Next Administration, Whoever is Running It: Jim Cook, Federal News Network, 7/31/2020