ACT-IAC White Paper: Challenges and Solutions for Small Agency IT Modernization

Challenges and Solutions for Small Agency IT Modernization
Developed by Small Agency Legacy ITMM Committee,  IT Management and Modernization (ITMM) Community of Interest
Date Released: November 10, 2017

This document is intended to be a foundational tool to help small agencies leverage management approaches and shared service models for IT infrastructure and standard applications. The project team, under ACT-IAC’s IT Management and Modernization COI, interviewed several small agencies to develop strategic recommendations for overcoming the challenges associated with IT modernization and using shared services and outlined steps necessary to take advantage of resources from larger agencies. This document recommends that forming alliances across the small agency organizations provides opportunity for knowledge sharing, leveraged sourcing, and using shared services.