Join the CX Community of Interest on May 19 for our mid-year membership meeting — a chance to connect with fellow members, hear the latest on our working groups and educational programming, and help shape the COI's priorities for the year ahead.
These meetings are where the community comes together to share what's happening across government and industry, weigh in on the direction of our work, and stay close to the conversations driving federal customer experience forward.
Members will hear updates from the leaders of our three working groups:
- Workforce Optimization
- Service Delivery Insights
- Contact Center Optimization
and get a look at what's coming up on the educational programming calendar.
All members are welcome, and we encourage you to bring a colleague or peer who may be interested in joining ACT-IAC and the CX community.
The session will be hosted by Industry Lead Lee Becker and Government Lead Janet Pence.
United States