ACTIAC default branding image background

ACT-IAC Customer Experience COI March 2024

Wednesday, March 20, 2024 - 12:00 PM - 01:30 PM EDT

Join the ACT-IAC Customer Experience COI "CX Hour" for a panel discussion on "Transforming the Employee Experience."

Government panelists will share their experiences and expertise on wide-ranging EX topics, from effective strategies for demonstrating responsiveness and building trust in leadership to the role of technology in transforming EX. This panel will include a guided conversation with Federal employees leading and transforming EX in government, who will share insights and actionable steps to improve EX.

Invited Panelists include:

  • Alexander Austin, Customs and Border Protection, DHS (INVITED)
  • Ronika Anderson, Department of Veterans Affairs (INVITED)
  • Frieda Edgette, Office of Personnel Management (INVITED)
  • A'ndrea Jones, Department of Housing and Urban Development (INVITED)
  • Moderator: Airis McCottry Gill, Deloitte

At this meeting, the COI will also launch a new initiative - the Employee Experience Working Group. Don't miss this special meeting to learn more about how to be involved in this exciting new project.

 

 

Venue Address

United States