Encompasses activities and processes needed to establish and maintain a Labor Management Program. This includes resources management, documentation of relevant authorities, planning documents, partnerships, and a program evaluation capability. The service outcome(s) may include, but not be limited to:

• Program management plan (including program governance, scope, goals, priorities, and performance measures)
• Resource management plan
• Stakeholder alignment matrix
• Documentation of labor management relations authorities
• List of labor management relations data sources
• Documentation of data collection and analysis methods
• Communications plan
• Program management Standard Operating Procedures (SOPs) that reflect promising practices
• Program management document templates