Assessing skills and competencies needed to support workforce and succession planning and individual development and identifying gaps. The service outcome(s) will include, but not limited to:
• identify the skill and competency proficiency levels needed to perform current and future agency work requirements  
• assess the current levels of identified skills and competencies in the work force 
• gap analysis of current and needed skills and competencies 
• plan to close identified skills and competency gaps (e.g. acquire or develop)