Planning, developing, administering or collecting employee engagement data throughout the employee engagement program lifecycle, and distributing employee engagement analysis results to organizational stakeholders. The aim of this service is the collection and measurement of important employee engagement-related data from employees, though a potential variety of means (the Federal Employee Viewpoint Survey (FEVS), agency-developed engagement surveys, pulse surveys, interviews/focus groups, etc.). The service outcome(s) may include, but not be limited to:
• Organization-wide employee engagement data collection plan that aligns to Agency and Federal goals
• Documented decision to develop organization-specific or shared service provider employee engagement data collection solution (Note: the OPM administered Federal Employee Viewpoint Survey is often selected)
• Supplemental employee engagement feedback gathering tools (e.g., pulse surveys, supervisor check-ins, focus group protocol)
• Final employee engagement analysis results communication plan to disseminate results across organizational levels and audiences (department, agency, bureau, office, division, units, etc.)
• Documented employee engagement data collection technical report (including employee participation rates across employee type, organizational categories, and/or organizational levels), as needed according to audience
• Ad-hoc custom reporting capability for stakeholder requests/inquiries (from functional managers, supervisors, collective bargaining units, labor relations officials, employees, employee affinity/resource groups, etc.)