HCM.A1-4 Employee Engagement

Producing employee engagement program strategic direction (e.g., mission, vision, goals, guiding principles, and objectives); and developing related program planning documentation. This service may include defining specific employee engagement initiatives and related monitoring and assessment plans and methodologies; producing employee engagement program operating and/or management plans; identifying strategic organizational partnerships and continuous improvement opportunities; and conducting data-driven evaluations of employee engagement-related organizational strengths and areas for improvement. The service outcome(s) may include, but not be limited to:
• Participant/target audience inclusion criteria and planning for employee engagement initiative efforts (e.g., planned initiatives across employee types, such as full-time employees, contractors, etc.)
• Organizational stakeholder program planning input (stakeholders may include functional managers, supervisors, collective bargaining units, labor relations officials, employees, employee affinity/resource groups, etc.) 
• Defined employee engagement program strategic direction (e.g., mission, vision, goals, guiding principles, and objectives)
• Internal and/or external employee engagement baseline data and benchmarking resources
• Employee engagement program operating plan (Note: planning is required in all of these areas, but only in some cases will the planning result in a formal plan):
        • Employee engagement initiatives (in-person communication, engagement workshops, training and development, morale exchange councils, etc.), aligned with agency and/or human capital strategy
        • Employee engagement communications plan
        • Employee engagement change management plan
        • Employee engagement organizational stakeholder management plan 
        • Employee engagement scope, schedule, and/or budget management plans
        • Employee engagement resource management plan (including technology/system, human resources, and contracting/employee management plans)