Developing an action plan to address critical gaps between an agency's current and anticipated future workforce and workforce needs. The workforce action plan must include specific actions to take to address workforce gaps or surpluses, including details on who, when, where, and how actions will be taken. The workforce action plan can include services across HC functions. The service outcome(s) will include, but not be limited to:
• Strategic and operational workforce action plan to address workforce gaps/surpluses, including:
• Workforce models
• Risk forecast and mitigation plan
• Change management plan
• Communications plan
• Resource/budget plan
• Recruiting/hiring/staffing plan, as applicable
• Retention plan, as applicable
• Talent/performance management plan, as applicable
• Talent development/training plan, as applicable
• Succession plan for leadership positions, as applicable
• Process or workflow redesign plan, as applicable
• Scenario/contingency plan, as applicable
• Workforce action plan outcome performance/evaluation measures