Reviewing internal and external factors (i.e., conducting environmental scan) that influence an agency's workforce, and interactively and continuously developing strategies to align the agency's current and future workforce with its business/agency direction. Internal factors can include overall agency and human capital (HC) strategy and/or operating model(s)(typically the Human Capital Operating Plan (HCOP), current metric results, succession planning documents, and budget resources for workforce planning efforts. External factors can include economic conditions, labor force trends, and legal and regulatory changes. The service outcome(s) will include, but not be limited to:
• Workforce planning business case & strategic drivers
• Environmental scan (e.g., Strengths, Weaknesses, Opportunities, Threats (SWOT)), or other internal/external research, results (e.g., Political, Economic, Sociological, Technological, Legal, Environmental (PESTLE) analysis)
• Workforce planning project plan
• Workforce planning report outline