FITARA IT Management Maturity Model - Program Management

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The objective of FITARA is to improve the management of IT within an agency and hence, improve the ability for that agency to deliver its mission and conduct its business.  Program management is either:  1) the set of activities to deliver a new or upgraded set of capabilities to ultimately support mission or business needs of the agency, and a program may involve the a series of related, ongoing projects; or 2) the ongoing operations and maintenance of an existing production system.  As part of a program, there may be one or more acquisitions (buying of labor or IT services, or hardware and software) to support the overall delivery of the program.   

Key themes for Program Management are:

  • Well-defined set of management disciplines (e.g., schedule, estimation, risk) that are used throughout the agency
  • Involvement from all appropriate stakeholders, including CIO, CAO, CFO, CHCO (the CXOs) and the mission and business leadership
  • A comprehensive and adaptable system development life cycle
  • There is both a business and technical architecture for each program
  • Field smaller and incremental releases of functionality to lower risk and get end user feedback
  • Program teams have the right information
  • IT security requirements included in each program

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