Skip to main content

ACT-IAC: Where government and industry leaders collaborate.

You are here

Transforming Digital Government Experiences with Commercial Technology

 

You must be logged in to view and download documents.

You must be logged in to view and download documents.

  • Government employees:  If you have an account, log in by clicking on login button at top of page.  If you don’t have an account, click here to create your free account.
  • Industry employees:
    • If your company is an IAC member and you have an account, log in by clicking on login button at top of page.
    • If your company is an IAC member and you don't have an account, click here to create an account.
    • If your company is not an IAC member, contact April Davis for information about membership (adavis@actiac.org or 703-208-4800 ext. 202).
 

Abstract

OnPoint

With citizens becoming more digital and mobile-centric, expectations are much higher for the government to adapt, provide better online services, and engage more with the people it supports. In the past, government agencies typically relied on in-house, home-grown systems to do business, which didn’t always cover all the needs of their users and still often required people to conduct transactions in-person when online methods were preferred. Many of these solutions are now outdated and simply cannot keep up with the expanding digital needs of the population.

Document Date: 
Oct 10, 2016
 
Author (organization): 
OnPoint
 
Document type: 
ACT-IAC Report
 
Interests: 
Executive Leadership Conf.