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Terri Shaffer

Management and Program Analyst

Terri Shaffer serves as a Management and Program Analyst with the General Services Administration’s Employee Relocation Resource Center providing guidance, support, and workforce mobility expertise to Federal agencies. 

Prior to joining GSA, she served as a Program Analyst for the Drug Enforcement Administration where she conducted in-depth studies and advised the senior executive for the Office of Acquisition and Relocation Management providing recommendations for solutions and process improvements on matters relating to relocation as well as a broad scope of acquisition issues. Terri served as liaison throughout the agency and government-wide on projects requiring collaboration.

ning Federal service, she served as a consultant, relocation industry certification program director, client services manager and held the role of Vice President of Programs and Membership Development for a non-profit employment policy research foundation.