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Seven Drivers Transforming Government

 

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Abstract

The IBM Center for the Business of Government released this report that identifies seven drivers for transforming government in the years to come:

Driver One: Insight – Using data, evidence and analytics to create insight that influences decision making, actions and results

Driver Two: Agility – Adopting new ways for government to operate, using agile principles and putting user experiences and program results at the forefront

Driver Three: Effectiveness – Applying enterprise approaches to achieve better outcomes, operational efficiency and a leaner government

Driver Four: Risk – Mitigating risk, managing cybersecurity and building resiliency to meet the mission of government

Driver Five: People – Cultivating people; reforming processes for hiring, developing, and retaining workers; and leveraging data and technologies to build the workforce of the future

Driver Six: Engagement – Fostering a citizen-driven government through real-time, interactive feedback to engage, co-create, and co-produce services and programs

Driver Seven: Digital – Optimizing new technology and infrastructure models, focusing on the user experience and incentivizing innovators to modernize how government does business

These seven drivers draw on significant insights shared from a research roundtable in Spring 2017 that brought together government, academic, and nonprofit leaders to identify public sector trends that would be key drivers for transforming government in coming years.

Document Date: 
Nov 1, 2017
 
Author (organization): 
IBM Center for the Business of Government
 
Document type: 
Report
 
Interests: 
Acquisition
Emerging Technology
Software Systems Development
Technology Management
Workforce Management