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Request for comments on proposed policy "Use of Acquisition 360 to encourage vendor feedback"

 

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Abstract

In 2015, the Office of Federal Procurement Policy (OFPP) issued guidance to test use of a standard survey that allowed offerors, whether or not they received award, to rate the agency’s pre-award and debriefing processes for specific solicitations. See ‘‘Acquisition 360—Improving the Acquisition Process

through Timely Feedback from External and Internal Stakeholders.’’ (https://www.actiac.org/acquisition-360-improving-acquisition-process-through-timely-feedback-external-and-internal)

OFPP, DoD, GSA, and NASA believe that establishing a standard process in the FAR for obtaining voluntary feedback following a contract award will provide more meaningful insight on ways to strengthen the contracting process than can be derived by relying on ad hoc or periodic agency satisfaction surveys. Accordingly, language is being considered to encourage contracting officers, in accordance with agency policy, to invite interested sources—actual and potential offerors—to provide feedback on various aspects of the pre-award acquisition process and debriefings, with a particular emphasis on how information is communicated.

Comments are due by September 21, 2018

 

Document Date: 
Jul 23, 2018
 
Author (organization): 
Office of Federal Procurement Policy
 
Document type: 
Law, Regulation, or Policy
 
Interests: 
Acquisition
Customer Experience
Gov-Ind Engagement