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Policy and the C-Suite: Are They Ready For Shared Services and Modernized IT?

 

Summary:

This project will take a look at existing policies and regulations that may need to be adapted or clarified so as to not inhibit sharing or IT Modernization.  This study will also look at the role of the C-Suite in this new environment.

Background:

As shared services mature and expand, there is a need to examine the peripheral impacts of executing in this model.  In the past, shared services has focused on a limited number of areas: health clinics, payroll, financial management, etc.  For each of these operating models and responsibilities were determined on a case-by-case basis and often by trial and error.  In today’s environment, a number of things are occurring simultaneously:

  • additional shared services are available through public and private providers
  • more government organizations are adopting shared service approaches within and outside their organizations
  • additional pressures exist on executives in the agencies for compliance in an increasingly complex environment of regulations, agency policy, and leadership changes

 

As a result, roles and responsibilities are no longer clear across the organizations. 

Previously, ACT-IAC conducted a study on three specific policies and their impact on shared services: PIA, SORN, Section and 508.  This project will build on that analysis and endeavor to cover more potential shared service models and additional policies.  Potential examples include FedRamp, ATO, security (especially with RPA), FITARA, internal controls, etc.  

Project Proposal Overview

 

Aspect

Proposed Approach

Overall Project Objective

Examine a broad set of policies and shared service models and present opportunities for policy improvement and role/responsibility definition.

Project Approach

  1. Identify set of policies to be examined (FedRamp, ATO, security, FITARA, internal controls, etc.)
  2. Identify shared service models to be included in scope (internal shared services, government providers, commercial providers, etc.)
  3. Structure teams to understand policies and put draft RACI models, potential policy modifications, etc.
  4. Interview government stakeholders to discuss the models and policy modifications
  5. Refine outputs and create deliverables

Anticipated Duration

6 months

Anticipated Outcomes

  • Presentation Decks of Findings: Executive Summary and Details
  • Presentation of Findings to Key Policy Makers and Implementers including OMB, OSSPI, etc.
  • Present or use as Discussion item for Shared Service Conference

Government Champions

GSA

 
 

Project Lead(s)

Click on e-mail address to send e-mail to a Project Lead.
 

Group Project Deliverables

Deliverable Name Deliveable Type Expected/Actual Deliverable Completion
Presentation Decks of Findings: Executive Summary and Details Presentation October 2018
Presentation of Findings to Key Policy Makers and Implementers including OMB, OSSPI, etc. Presentation October 2018
Present or use as Discussion item for Shared Service Conference Presentation October 2018
 
Project/Activity Status: 
In Progress
 
Expected/Actual Project Completion: 
Dec 31, 2018
 
 
Participating Groups:
 
Interests: 
Financial Management