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Submission #21

Submission information
Submitted by Michael Howell
Fri, 04/20/2018 - 6:22pm
184.185.45.162

MAKING THE CASE FOR AMBIGUITY IN GOVERNMENT INNOVATION

Written by Enrique Martinez, Design Education Director, The Lab at OPM

Not too long ago, think outside the box was the metaphor of choice to explain the benefits of innovative thinking in organizations. Everybody heard it, and everybody used it, almost to a fault, to describe the liberating effect of challenging predictable linear thinking by questioning the boundaries of problems.The origins of the expression are unclear but "...one of the key principles of design: ambiguity is a positive drive that we should use to our favor." READ MORE

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