Virtual ITIL® 4 Drive Stakeholder Value
Monday, May 18, 2020 - 10:00AM to
Wednesday, May 20, 2020 - 5:00PM EDT
Wednesday, May 20, 2020 - 5:00PM EDT
Venue Address:
Virtual On Line
VA
See map: Google Maps
Overview
COURSE DESCRIPTION:
The 3-day ITIL 4 Specialist | Drive Stakeholder Value (DSV) training course is a part of the ITIL 4 Managing Professional (ITIL MP) stream. This course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT enabled services. ITIL DSV is for professionals who are responsible for creating stakeholder value, which is integral to business success in the current competitive landscape. Certification exam and one retake included! REGISTRATION DEADLINE May 14th!