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Shared Services Summit 2020

Wednesday, September 16, 2020 - 12:00pm to 4:00pmThursday, September 17, 2020 - 8:00am to 12:00pm
Venue Address: 
VIRTUAL
Wednesday, September 16, 2020 - 12:00pm to 4:00pmThursday, September 17, 2020 - 8:00am to 12:00pm
2020-09-16 08:00:00 2020-09-17 16:00:00 America/New_York Shared Services Summit 2020 See more details at: https://www.actiac.org/events/shared-services-summit-2020 VIRTUAL, , ,
Venue Address: 
VIRTUAL

Training Fees:
Government: $0.00
IAC Members: $295.00
Non Members: $295.00

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Event Details

Overview

overview    

As stated in the Office of Management Budget, Memo-19-16, Shared Services will create efficiencies and optimize the workforce by shifting resources to higher value work and reducing duplication across agencies.  The President's Management Agenda (PMA) identifies Cross-Agency Priority (CAP) goals to target those areas where multiple agencies must collaborate to effect change and report progress.  This is the fifth Summit being held on Shared Services in which the speakers will provide you case studies, updates, and changes from the last year's conference.  In addition, this year's conference is a collaborative endeavor between ACT-IAC and the Shared Services Leadership CoalitionJoin us for a great event.

Purpose

Keeping shared Services in the forefront as we look to transform government

objectives

  • Provide success stories and experiences that can assist attendees in doing things better, faster and cheaper
  • Demonstrate to attendees what is available and possible with Shared Services
  • Obtain one or two actionable activities that can be shared and executed at the office in a short period of time
  • Share experience of all professional communities such as Human Resources, finance, logistics, training, information technology, security, grants management, health, customer experience

 

Outcomes

  • You will have a clear understanding of what Shared Services is and what is happening in Shared Services across government
  • You will know who the players are in government and industry
  • You will have a clearer understanding of what is ahead for shared services
  • You will know how you can support Shared Services NOW

keynote

Earl Pinto, Deputy Associate Administrator, Office of Shared Solutions and Performance Improvement, General Services Administration (Confirmed)
Maria Roat, Deputy Administrator and Deputy Federal Chief Information Officer, Office of E-Government and Information Technology, Office of Management and Budget (Invited)

presenters

Alice Bettencourt, Deputy Assistant Secretary for Grants and Grants QSMO Executive Lead, Department of Health and Human Services (Invited)
Susan Fallon Brown, Vice President of Global Strategy and Business Development, Monster Government Solutions (Confirmed)
Dan Chenok, Executive Director, Center for The Business of Government, IBM (Confirmed)
Adam Daulton, Chief, Defense Finance and Accounting Service (DFAS) - Human Resources, Regional Services Center, Department of Defense (Invited)
Tracey Fritcher, Global Director, HR Transformation, ServiceNow (Confirmed)
Ronna Garrett, Director, Program Development, YRCI (Confirmed)
Steve Goodrich, President and Chief Executive Officer, The Center for Organizational Excellence, Inc. (Confirmed)
Amy Haseltine, Director Service Management Office, Office of Government-wide Policy, General Services Administration (Invited)
Christopher Hegedus, Vice President and General Manager, General Dynamics Information Technology (GDIT), (Confirmed)
Jacqueline Jones, Deputy Assistant Secretary for Administrative Services, Department of the Interior (Confirmed)
Stephanie Mango, Senior Vice President, CGI Federal (Confirmed)
John Marshall, Founder and Chief Executive Officer, Shared Services Leadership Coalition (Confirmed)
Matthew J. Miller, Deputy Commissioner, Bureau of the Fiscal Service, U.S. Department of Treasury (Confirmed)
Thomas Muir, Director, Washington Headquarters Service and Acting Director Administration and Organizational Policy, Department of Defense (Invited)
Ken Newton, Service Delivery Directorate Director, NASA Shared Services Center, National Aeronautics & Space Administration (Invited)
Charlotte Phelan, Assistant Commissioner, Office of Travel, Transportation & Logistics, Federal Acquisition Service, U.S. General Services Administration (Invited)
James Sheire, QSMO Branch Chief, Cybersecurity and Infrastructure Security Agency (CISA), (Invited)
Bryan Slater, Assistant Secretary for Administration and Management, U.S. Department of Labor (Confirmed)
Jd Walter, PhD, Independent Consultant and Researcher (Confirmed)
Dave Wennergren, Chief Executive Officer, ACT-IAC (Confirmed)
Robert Wuhrman, Enterprise Solution Architect, General Services Administration (Invited)

training credits

The individuals who successful complete this program are eligible for 8 Continuous Learning Points (CLP).

Individuals seeking CLPs may obtain their CLPs by visiting the event registration desk at the end of the event or by sending an email request to training @actiac.org.  (Mail to:  training@actiac.org)

cancellations

Registration cancellations made on or before August 27, 2020 will receive a refund.  Registration fees are non-refundable starting August 28, 2020.  No-shows will be charge the full registration fee.  Substitutions are available at any time for no fee.  Cancellation requests must be submitted in writing to cmiller@actiac.org.  Requests for cancellations will not be accepted by telephone.

Agenda

Agenda - By Date

Wednesday, September 16, 2020

11:45 am to 12:00 pm
Registration and Welcome

John Marshall, Founder and Chief Executive Officer, Shared Services Leadership Coalition
Dave Wennergren, Chief Executive Officer, ACT-IAC

12:00 pm to 12:30 pm
Opening Remarks and Introductions


Emily Murphy, Administrator, General Services Administration (Invited)
Maria Roat, Deputy Administrator and Deputy Federal Chief Information Officer, Office of E-Government and Information Technology, Office of Management and Budget (Invited)

12:30 pm to 2:00 pm
What Progress/Advancements have we made in Enterprise Shared Services?

Enterprise View - Government and Industry:

Stephanie Mango, Senior Vice President, CGI Federal
Earl Pinto, Deputy Associate Administrator, Office of Shared Solutions and Performance Improvement, General Services Administration (Confirmed)

QSMO View:

Alice Bettencourt, Deputy Assistant Secretary for Grants and Grants QSMO Executive Lead, Department of Health and Human Services (Invited)
Amy Haseltine, Director Service Management Office, Office of Government-wide Policy, General Services Administration (Invited)
Matthew J. Miller, Deputy Commissioner, Bureau of the Fiscal Service, U.S. Department of Treasury (Confirmed)
James Sheire, QSMO Branch Chief, Cybersecurity and Infrastructure Security Agency (CISA), (Invited)

2:00 pm to 2:15 pm
BREAK
2:15 pm to 3:45 pm
How might we build a more robust partnership between government and industry for results?

How to leverage existing commercial practices (standards, solutions and financing) directly into government?

Dan Chenok, Executive Director, Center for The Business of Government, IBM
Rob Wuhrman, Enterprise Solutions Architect, Office of Government-wide Policy, General Services Administration (Invited)

How do we partner to create a better customer experience?

Tracey Fritcher, Global Director, HR Transformation, ServiceNow, (Confirmed)
Thomas Muir, Director, Washington Headquarters Service and Acting Director Administration & Organizational Policy, Department of Defense (Invited)
Bryan Slater, Assistant Secretary for Administration and Management, U.S. Department of Labor (Confirmed)

What are best practices for implementation within government and industry partnerships?

Christopher Hegedus, Vice President and General Manager, General Dynamics Information Technology (GDIT), Moderator
Jacqueline Jones, Deputy Assistant Secretary for Administrative Services, Department of the Interior (Confirmed)
Kenneth Newton, Service Delivery Directorate Director, NASA Shared Services Center, National Aeronautics and Space Administration (NASA), (Invited)
Charlotte Phelan, Assistant Commissioner, Office of Travel, Transportation & Logistics, Federal Acquisition Service, U.S. General Services Administration
(Invited)

3:45 pm to 4:00 pm
Wrap up and "What's Possible Tomorrow"

Speaker to be announced shortly

Thursday, September 17, 2020

8:00 am to 8:15 am
Welcome Back and Recap of Day One Highlights

John Marshall,  Founder and Chief Executive Officer, Shared Services Leadership Coalition
Dave Wennergren, Chief Executive Officer, ACT-IAC

8:15 am to 9:00 am
What's Next?

Speaker to be announced shortly

9:00 am to 10:15 am
What does this all mean for the future of Enterprise Shared Services?

Moderator comments on "What's Next" presentation

Small Group discussions on "Future of Enterprise Shared Services"

Highlights of discussion from Moderator

10:15 am to 10:30 am
BREAK
10:30 am to 11:45 am
Re-skilling Labor: From Low Value to High Value

Steve Goodrich, President and Chief Executive Officer, Organizational Excellence, Inc., Moderator

Susan Fallon Brown, Vice President of Global Strategy and Business Development, Monster Government Solutions (Confirmed)
Adam Daulton, Chief, Defense Finance and Accounting Service (DFAS) - Human Resources, Regional Services Center, Department of Defense (Invited)
Ronna Garrett, Director, Program Development, YRCI
Jd Walter, PhD, Independent Consultant and Researcher

11:45 am to 12:00 pm
Closing Comments - What does this mean for you?

John Marshall, Founder and Chief Executive Officer, Shared Services Leadership Coalition
Dave Wennergren, Chief Executive Officer, ACT-IAC

Chairs

Government Co-Chairs:

Indu Garg, Human Capital Category Manager, HR Solutions, Office of Personnel Management 
Earl Pinto, Deputy Associate Administrator, Office of Shared Solutions and Performance Improvement, General Services Administration
Phil Wenger, Chief of Budget System Branch, Office of Management and Budget

Industry Co-Chairs:

Christopher Hegedus, Vice President and General Manager, General Dynamcis Information Technology (GDIT)
Stephanie Mango, Senior Vice President, CGI Federal

 

 

Sponsors

If you are interested in sponsoring the Shared Services Summit 2020, please contact Carol Miller, cmiller@actiac.org


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