ACT-IAC Evolving the Workforce COI November 2019

Thursday, November 14, 2019 - 10:00 AM - 11:30 AM EDT

Featured Topic: How Emerging Technologies Can Transform Federal Human Resources

Government agencies, at all levels, are exploring how to use Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML) to improve customer experience and increase operational efficiency. At the November Evolving the Workforce COI meeting, two recognized leaders from the National Academy of Public Administration (the Academy) will discuss the potential for coming transformations across Government human resources processes as emerging technologies are implemented throughout agencies. Discussions include:

  • How emerging technologies are affecting the structure of government work, from position management and classification to hiring to organizational design.
  • The potential that RPA, AI, and ML hold for streamlining Federal human resource operations and improving manager satisfaction with both timeliness and quality of federal hiring.
  • What the Academy has learned from its numerous studies of Federal human resource policies and operations across Federal agencies, including No Time to Wait, Part 2.


Join us for an enlightening presentation on the potential for coming transformations across government human resources processes as emerging technologies are implemented throughout agencies. This session supports PMA Goal 6, Shifting from Low-Value to High-Value Work.

Session Background
Recently, Jeff Neal, former Chief Human Capital Officer at the Department of Homeland Security and now Senior Vice President at ICF and Board Chair at the National Academy for Public Administration (NAPA), wrote a post on CHIEFHRO.com entitled “From Human Resources to Helpful Robot — How AI May Transform HR” in which he described how and specific way AI may begin to replace knowledge workers in the federal government. Jeff will discuss AI applications for HR that are based on actual technology that is either in use or in the development process.

Jeff will be joined by Terry Gerton, President and CEO of the National Academy of Public Administration and former Deputy Assistant Secretary for Policy for the Department of Labor Veterans’ Employment and Training Service. Terry is also a 20-year active duty Army officer and West Point graduate. Terry will be discussing examples of the impact of AI and ML in government, as well as studies conducted by the Academy on how to improve the federal workforce and human resource policy.

Speakers

  • Terry Gerton, President and CEO of the National Academy of Public Administration
  • Jeff Neal, Senior Vice President at ICF, and Chairman of the Board, National Academy of Public Administration


Venue
Farragut Center
ICF Concourse Conference Room
1725 I (Eye) Street, NW, Washington, DC
Remote participation information will be provided upon registration.

We look forward to seeing you there!

ACT-IAC Evolving the Workforce COI Leadership Team
Andrew McCoy, Industry Chair
Terri Shaffer, Government Chair
Christina Vay, Government Vice-Chair
Deb Tomchek, Industry Vice-Chair
Robert Clarke, Communications Chair
Craig Petrun, Knowledge Capture Chair

 

Venue Address

ICF International (Farragut Center building)
1725 I (Eye) Street, NW
Washington, DC