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CIOC Federal Shared Services Implementation Guide

 

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Abstract

 

This Federal Shared Services Implementation Guide provides information and guidance on the provisioning and consumption of shared services in the U.S. Federal Government. The guide provides agencies with a high level process and key considerations for defining, establishing, and implementing interagency shared services to help achieve organizational goals, improve performance, increase return on investment, and promote innovation. It includes specific steps that should be considered for identifying shared services candidates, making the business case, examining potential funding models, using agency agreements, and discusses some of the key challenges that should be expected along the way. In addition, the guide addresses shared services roles and responsibilities; the creation, governance, funding and implementation of shared services through associated lines of business (LOBs); and the use of the new, online, Federal Shared Services Catalog – Uncle Sam’s List.

 

Author (organization): 
U.S. Office of Management and Budget
 
Document type: 
Law, Regulation, or Policy