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Barbara C. Morton

Deputy Chief Veterans Experience Officer Veterans Experience Office

Barbara C. Morton serves the Department of Veterans Affairs as the Deputy Chief Veterans Experience Officer in the Veterans Experience Office.  In this role Barbara is responsible for building a lasting customer experience capability at VA and sharing best practices across sister Federal Agencies.  She received the Gears of Government President’s Award (2019) and the Service to the Citizen Award (2019) for her role in transforming VA’s capabilities to provide Veterans with an excellent customer experience.