ACT-IAC White Paper: Benchmarking –TBM’s Next Frontier
Benchmarking – TBM’s Next Frontier
Developed by the ACT-IAC IT Management and Modernization Community of Interest
Date Released: September 30, 2020, Updated March 1, 2021
Technology Business Management (TBM) is a standardized multi-dimensional taxonomy that serves as an excellent framework to categorize and increase the transparency of IT spending within an organization. However, particularly in the Federal Government where agencies vary in terms of mission focus and technology needs, additional analytical methods are necessary to compare performance, gauge cost-effectiveness and efficiency of critical IT functions and services, and highlight potential improvement and savings opportunities. Benchmarking efforts, when leveraging TBM results as the data foundation, offer a genuine complementary capability by providing comparative data sets for industry peers and/or broader composite groupings, contextual best practices, and a useful means for influencing data-driven decision making.